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Privacy Policy

Privacy Policy for Groov Health Wellness

 

**Effective Date:** [11-5-24]

Welcome to Groov Health Wellness. We value the privacy of our clients and website visitors and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us, request a consultation, or book an appointment, we may collect personal information such as your name, email address, phone number, and other contact details.
  • Health Information: As part of our services, we may collect health-related information necessary for providing personalized care. This information is collected with your consent and in compliance with applicable health privacy laws.
  • Payment Information: If you make payments through our site, we may collect billing information, but payment details are securely processed by third-party payment processors.
  • Usage Information: We may collect non-personal data on how you interact with our website, such as IP address, browser type, operating system, and pages viewed. This information helps us enhance your online experience.**How We Use Your Information**

2. The information we collect may be used for the following purposes:

  • Providing Services: To schedule appointments, communicate with you, and provide tailored health and wellness services.
  • Improving Our Website: To analyze and improve our website’s functionality, user experience, and security.
  • Marketing and Communication: To send updates, promotional materials, and newsletters (you may opt-out of these communications at any time).
  • Legal Compliance: To comply with legal obligations, protect against legal claims, and prevent fraudulent or unauthorized activities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following ways:

  • Service Providers: We may work with third-party vendors to assist with our business operations (e.g., payment processing, website hosting, analytics). These vendors have access to personal information as needed to perform their functions, but they may not use it for any other purpose.
  • Legal Requirements: We may disclose information if required by law or in response to legal proceedings, such as subpoenas or court orders.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to personalize content, analyze site performance, and understand user preferences. You may adjust your browser settings to refuse cookies; however, doing so may impact your experience on our website.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your information:

  • Access and Correction: You may request access to or correction of your personal information held by us.
  • Data Deletion: You may request that we delete certain personal information, subject to applicable legal or contractual requirements.
  • Opt-Out of Marketing: You may opt-out of marketing communications by following the unsubscribe instructions in any promotional emails.
  • To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child, please contact us, and we will promptly delete the information.

8. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

**Groov Health Wellness**
23535 W I-10 Frontage Rd #2204
San Antonio, Texas 78257